1. What is the difference between a Certified and Compliant safety appliance?

A Certified safety appliance has been tested by a 3rd party to the relevant eyewear standard AS/NZS 1337.6.2012 and is given a “pass or fail” result. A Compliant appliance has been tested by the manufacturer to the relevant eyewear standards.

 

2. What engravings appear on a Certified safety appliance?

In accordance with AS/NZS 1337.6.2012, the lenses should be engraved with markings that indicate who the manufacturer is, the impact rating of the appliance, if it is a prescription device and if it is for indoor or outdoor use. The frame should be engraved with the license number of the manufacturer, the standard the appliance meets and the Certifying body’s name and logo. All Australian Safety uses HOYA safety who have been certified by SAI Global.

 

3. What lenses are used in the manufacture of All Australian Safety supplied Safety Eyewear?

Phoenix is a proprietary lens material that has been independently tested and meets all the testing requirements of AS/NZS 1337.6.2012. On top of this, Phoenix has greater scratch resistance, is lighter and has greater chemical resistance when compared to other safety lens materials.

 

4. What frames are available for safety appliances?

All Australian Safety uses HOYA Safety for its eyewear supply, who have a large range of Certified frames available in both metal and plastic material., some with a positive seal for improved protection in dusty environments. HOYA Safety also carries non-conductive frames suitable for anyone working in the electrical sector.

 

5. Can I send a customer’s own safety frame for fitting?

NO. All Australian Safety and HOYA will only use its Certified frame range for Certified jobs. We do not fit customer’s own frames and Certify them to the standards. This would put All Australian Safety HOYA Safety in breach of the standards, and with HOYA Safety's licence through SAI Global.

 

6. Can I use a frame from the HOYA safety kit?

The frames in the HOYA safety kit are samples to be used for reference purposes only, and when discussing safety eyewear with customers, and as such are not to be used to fit lenses into for Safety purposes.

 

7. Can I re-use a safety frame?

Once a finished appliance leaves HOYA, the frame cannot be re-used, as HOYA are unable to guarantee the integrity of the product. Even though the frame may look in good condition, HOYA Safety are unable to guarantee this.

 

8. Can I replace a lens or frame if it has been damaged?

Safety eyewear products are designed to protect the eye and its surroundings. Any impact to the product means it has served its purpose and needs to be replaced and as such All Australian Safety and HOYA will not replace a frame or lens if it has been damaged. Also, any damaged appliance that continues to be worn will have no warranty from HOYA Safety.

 

9. What is the lens power range available?

All HOYA safety appliances are available in a power range of +6.00 to -6.00/-6.00 cylinder. This power range is applicable across all HOYA’s lens designs. 

 

10. What lens designs are available?

The HOYA Safety eyewear lens range is available with the Phoenix lens material in all lens designs. Single Vision, Bifocals, and their state-of-the-art Freeform Progressives. Tinting, Photochromic and Polarised are further options with Super Hard coat standard on all lenses. VP Multicoat is also available.

 

11. Can I replace worn nose pads and temple tips?

These frame parts are considered non-essential to the integrity of the appliance and as such can be replaced at the point of purchase, by a trained team member in the store.

 

12. How long do safety glasses last?

All HOYA Certified safety products come with a one-year guarantee on the frame which is for any faulty workmanship on the frame itself. HOYA lenses come with a two-year warranty against coating failure and any replacement lenses will be supplied with a new frame.

Any damage sustained by a HOYA safety product means it has completed the task it is meant to do – by protecting your eyes and surrounding area. Any impact to the product means it is unable to meet further impacts and as such needs to be replaced immediately. If a HOYA safety product isn’t damaged and is well maintained it could last for some time, however it would be advised to have the product checked regularly by an trained member in an optical store for any signs of damage and wear and tear.

 

13. What does the store need to do in case of a warranty?

The approved store can contact All Australian Safety direct on 1800 120 220 or by sending an email to info@allaustraliansafety.com.au